Privacy Policy

Information We Collect

1.1 · Personal Information

We may collect personal information that you voluntarily provide, such as your name, email address, phone number, billing address, and payment details when placing an order or contacting us.

1.2 · Non-Personal Information

We may collect non-personal information automatically, such as your IP address, browser type, operating system, and browsing behavior on our Website.

1.3 · Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. Cookies help us understand user preferences, improve functionality, and deliver personalized content.

How We Use Your Information

2.1 · To Provide Services

We use your information to process orders, facilitate delivery, and respond to your inquiries.

2.2 · To Improve Our Website

Non-personal information helps us analyze trends and improve the performance and usability of our Website.

2.3 · Marketing Communications

With your consent, we may send promotional emails about our products, services, and special offers. You can opt out at any time.

2.4 · Compliance

We may use your information to comply with applicable legal obligations and enforce our terms and conditions.

Information Sharing & Disclosure

3.1 · Third-Party Service Providers

We may share your information with trusted third-party vendors who assist in operating our Website, processing payments, or delivering orders.

3.2 · Legal Requirements

We may disclose your information if required by law or in response to valid legal requests by public authorities.

3.3 · Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no online platform is completely secure, and we cannot guarantee absolute data security.

Your Choices

5.1 · Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

5.2 · Opt-Out

You may opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.

5.3 · Cookies

Most web browsers allow you to manage cookie preferences. You can choose to disable cookies, but this may affect the functionality of our Website.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our Website. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Thank you for trusting The Hidden Jem with your information!